Privacy Policy

Privacy Policy Overview

Monarch Integrated Services ("we", "our", or "us") is deeply committed to protecting the privacy and security of our clients, employees, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage our Security Guard, Facility Management, Manpower, or Warehouse Management services, or when you visit our website.

Given the sensitive nature of our operations—deploying security personnel and maintaining corporate facilities across Pan-India locations—data protection and corporate confidentiality are integral to our service delivery model.

Information We Collect

We may collect personal and corporate identification information in various ways, including but not limited to when you request a quote, sign a Service Level Agreement (SLA), apply for a job, or contact our support team. The information collected includes:

  • Client Information: Company name, contact person details, email addresses, phone numbers, and operational site locations.
  • Operational Data: Site layouts, building management system (BMS) access protocols, and specific corporate security requirements necessary for service deployment.
  • Employee Data: For our deployed manpower and security guards, we collect extensive background verification data, biometric information, and statutory compliance details (PF, ESIC, Aadhaar) as mandated by labor laws and PSARA guidelines.

How We Use Your Information

The information we collect is used strictly for operational, legal, and service-enhancement purposes, including:

  • To execute and manage our security, facility management, and logistics staffing services effectively.
  • To maintain 100% compliance with Government of India regulations and labor laws.
  • To communicate with clients regarding daily deployments, incident reporting, billing, and SLA fulfillment.
  • To respond to emergency support requests and customer service inquiries.

Data Protection and Sharing

We adopt robust data collection, storage, and processing practices, utilizing state-of-the-art security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal and corporate information.

We do not sell, trade, or rent your identification information to any third parties. We may share generic aggregated data with our trusted affiliates purely for operational improvements. Information regarding deployed staff may be shared with principal employers (clients) solely for the purpose of verifying statutory compliance and security clearances.

Contact Us

If you have any questions about this Privacy Policy, the practices of our organization, or your dealings with Monarch Integrated Services, please contact our Head Office at:

Email: info@monarchintegrated.com
Phone: (+91) 9579254228
Address: 112, Capital Mall, Kausar Baugh, Kondhwa, Pune, Maharashtra, India